Privacy Policy

Last updated: 15th January 2026

Data Controller Information

This privacy policy explains how gralvenoti.top Ltd ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website gralvenoti.top or use our services. We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Company Details:
gralvenoti.top Ltd
263 Primrose Lane
Liverpool, Merseyside L9V 5NZ
United Kingdom
Registration Number: 36251497
VAT Number: GB368574291

Data Collection

The data we collect includes information you provide directly to us and information automatically collected when you use our website. We collect personal data when you contact us through our website forms, subscribe to our newsletter, or interact with our analytics platform. This may include your name, email address, phone number, company information, and any messages or enquiries you send to us.

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, and how you interact with our site. This data collection helps us improve our services and provide a better user experience.

How We Use Your Information

We use of your data is based on legitimate business interests and your consent where required. We use your information to respond to your enquiries, provide our analytics services, send you relevant information about our products and services, improve our website and platform, and comply with legal obligations.

When you contact us, we use your personal information to respond to your enquiries and provide customer support. If you subscribe to our newsletter or marketing communications, we use your email address to send you updates about our services, industry insights, and relevant business information. You can unsubscribe from these communications at any time.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.

Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who help us operate our business, such as email service providers, analytics platforms, and customer support tools. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

We may also disclose your information if required by law, to protect our rights, or in connection with a business transfer such as a merger or acquisition.

Your Rights

Under the UK GDPR and Data Protection Act 2018, you have several rights regarding your personal data. These include the right to access your data, request corrections to inaccurate information, request deletion of your data in certain circumstances, object to processing, request data portability, and withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month and may ask you to verify your identity before processing your request.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Contact enquiry data is typically retained for up to three years to maintain our customer service records. Marketing consent and newsletter subscriptions are retained until you unsubscribe. Analytics and website usage data is retained in accordance with our analytics providers' retention policies, typically between 14 months and 26 months.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Some of our service providers may be located outside the UK and European Economic Area. Where we transfer your data to countries that do not provide an adequate level of data protection, we implement appropriate safeguards such as standard contractual clauses approved by the UK Information Commissioner's Office.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

Privacy Officer
Email: [email protected]
Phone: +44 151 575 8561
Post: Privacy Officer, gralvenoti.top Ltd, 263 Primrose Lane, Liverpool, Merseyside L9V 5NZ, United Kingdom

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator, if you believe we have not handled your personal data appropriately. You can contact the ICO at ico.org.uk or by calling 0303 123 1113.